Privacy Policy
Last Updated: October 2026
1. Introduction & Overview
VELURGE ("we", "our", or "us") provides a business growth operating system including customer relationship management (CRM), automated communications, appointment scheduling, and digital marketing services for businesses. This Privacy Policy explains how we collect, process, and safeguard information when you use our platform or website.
2. Information We Collect
We collect information you submit directly to us via demo requests, account onboarding, contact inquiries, and communication preferences. This includes business name, full name, business email address, phone number, industry, and geographic service areas.
When utilizing our platform, customer records entered by your organization remain the property and responsibility of your business. We process such data solely in accordance with your configured automated workflows and service agreements.
3. Messaging & Communications Compliance
VELURGE supports compliant SMS and telephony communication features. We strictly prohibit unsolicited marketing texts (spam), cold lists, or unconsented automated broadcasts. All messaging configurations must adhere to 10DLC, TCPA, and applicable carrier regulations.
4. Data Security
We implement industry-standard encryption in transit and at rest to safeguard business records and credentials.
5. Contact Us
If you have any questions about this Privacy Policy, please reach out to our team through our contact page.